What are the return conditions? Items purchased in-store or online can be exchanged or returned within 30 days from the date you receive your order. The item must remain in unused condition, packed in its original packaging, with all price tags or stickers still attached. At gmsportsafety.com, trying on an item does not count as “use.” Don’t forget to include your purchase receipt or return form! Returns for items bought from other partners or their online stores cannot be processed or refunded. You must return the entire order. If items in your order are damaged, delivered incorrectly, or sent by mistake, please contact [email protected].